Cool Info

SHIPPING

Orders placed Monday-Friday before 12 PM EST will begin processing that day, excluding holidays, and usually ship within 2-5 business day pending availability and credit verification. All orders placed after 12 PM EST will begin processing the next business day. Orders placed on Friday after 12 PM EST will begin processing on the following Monday. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. Delivery time does not include Saturdays, Sundays, or Holidays.

All orders are shipped priority 2 day shipping through USPS after processing time; if rush shipping is needed, please email the Closet at admin@coolcubcloset.com.

RETURNS

At this time all sales are final. If items are damaged in any way, please contact us immediately, and we will assist you with this matter. 

We offer exchanges for different sizes if the style and size is currently available, but please be sure to check our size guide before purchasing. For all exchanges see information below. 

Please send to:

ATTN:  COOL CUB CLOSET RETURNS
P.O. BOX 453 · BRADDOCK , PA 15104

 

Questions? E-mail us at admin@coolcubcloset.com